Cookie Policy
This Cookie Policy explains how NubiWiq ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website nubiwiq.org (the "Website"). This policy should be read alongside our Privacy Policy and Terms of Service.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences and improve your browsing experience by storing information about your visit.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the basic functionality of our website and cannot be disabled. They enable core features such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing our website | Session |
| csrf_token | Security protection against cross-site request forgery | Session |
| cookies_accepted | Remembers your cookie consent preferences | 1 Year |
Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users encounter error messages. This information helps us improve our website's performance and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - Distinguishes unique users | 2 Years |
| _gid | Google Analytics - Distinguishes unique users | 24 Hours |
| _gat | Google Analytics - Throttles request rate | 1 Minute |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences for language, region, or display settings. They may be set by us or by third-party providers whose services we use on our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your display and language preferences | 6 Months |
| form_data | Temporarily stores form information to prevent data loss | 1 Hour |
Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Third-Party Cookies
Our website may contain embedded content from third-party services such as Google Maps, YouTube videos, or social media platforms. These services may set their own cookies when you interact with their content on our site.
Google Services
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You can opt out of personalized advertising by visiting Google's Ads Settings.
Social Media Platforms
Our website includes social media sharing buttons and embedded content from platforms like Facebook, Instagram, LinkedIn, and YouTube. These platforms may collect information about your visit to our website through their own cookies and tracking technologies.
How We Use Cookie Information
The information collected through cookies helps us:
- Improve Website Performance: Understand which pages are popular and identify areas for improvement
- Enhance User Experience: Remember your preferences and provide personalized content
- Analyze Traffic Patterns: Monitor website usage trends and optimize our services
- Ensure Security: Protect against fraudulent activity and maintain website security
- Provide Customer Support: Troubleshoot technical issues and improve our services
- Business Intelligence: Make informed decisions about website development and marketing strategies
Impact of Disabling Cookies
While you can browse our website with cookies disabled, please note that some functionality may be limited:
- You may need to re-enter information on forms
- Your preferences and settings will not be remembered
- Some interactive features may not work properly
- We cannot provide personalized content or recommendations
- Website performance analytics will be affected
Cookie Retention and Deletion
Different cookies have different lifespans:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device until they expire or you delete them
- Our Cookies: Generally expire within 1-2 years, depending on their purpose
- Third-Party Cookies: Controlled by external services with their own retention policies
International Data Transfers
Some of our third-party service providers, particularly Google Analytics, may transfer cookie data internationally. These transfers are subject to appropriate safeguards to protect your privacy in accordance with applicable data protection laws.
Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children through cookies or any other means. If you believe a child has provided information to us, please contact us immediately.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy and notify users through our website banner or other appropriate means.
Significant changes that affect how we use cookies will require renewed consent from users. We encourage you to review this policy periodically to stay informed about our cookie practices.
Legal Basis for Cookie Processing
Under Malaysian data protection laws and international regulations like GDPR (for EU visitors), our legal basis for processing cookie data includes:
- Consent: For non-essential cookies, we obtain your explicit consent
- Legitimate Interest: For analytics cookies that help improve our services
- Necessity: For essential cookies required for website functionality
- Contract Performance: For cookies that help us provide requested services
Contact Us About Cookies
If you have questions about our use of cookies, want to withdraw consent, or need assistance managing your cookie preferences, please contact us:
Email: [email protected]
Phone: +60 5 1419 97140
Business Hours: Monday-Friday, 8:00 AM - 6:00 PM (Malaysia Time)
Address: Jalan Ampang, Taman Melawati, 53100 Kuala Lumpur, Malaysia
Data Protection Officer: For specific privacy and cookie-related inquiries, you can reach our Data Protection Officer at [email protected]